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Return Policy and Instructions

We do our best to make returns easy. Purchases made on Bobstores.com may be returned in any Bob’s Stores retail location, or through the mail (see below) under the following stipulations:

At a Bob’s Stores Retail Location

  • All returns must be unwashed, unworn and in good condition. Shipping fees are not refundable.
  • Returns made within 60 days from receipt and accompanied by the packing slip will have the original purchase price refunded in the original form of payment.
  • Returns made after 60 days and up to 1 year from receipt date of purchase from receipt and accompanied by the packing slip will have the original purchase price refunded in the form of a merchandise credit.
  • Returns made without a packing slip or receipt, will be refunded the lowest selling price in the last 90 days as a merchandise credit.