The status of your order is supplied by www.bobstores.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as UPS or USPS) that may provide tracking information until your order is delivered*. The tracking information is available from your Order History on our website when it becomes available.
How do I determine my order's status?
- Check your email. You are required to enter an email address during Checkout, so that you may receive emails regarding the status of your order.
- Visit our website. You may sign in at www.bobstores.com for your Order History at any time. Information about your open orders, tracking, and past orders is available.
- Contact us. If you still have questions about your order, call Customer Service at 866-333-2627 or Contact us via e-mail.