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Holiday Service Guide


Find what you need this season!

Special Holiday Shipping Message:

We are experiencing higher than usual demand for our online products while also encountering slower than usual delivery timelines from our shipping carriers. We are also taking COVID-19 precautions in our fulfillments centers to ensure our staff is safe. For holiday delivery, we are encouraging our valued customers to place orders early as a way to ensure that your favorite items are in stock and delivered in a timely manner.

*Due to COVID-19 precautions, high order volume and slower delivery times from shipping carriers, delivery by 12/24 is not guaranteed.

STORE HOURS

Stores open on 12/24! Find a store!

Our store holiday hours vary by location; please contact your local store for details, or call Customer Service. Click here for local store information.

GIFT CARDS

Looking for a great gift and can’t decide what to buy? Let them decide! Choose a gift card (delivered via USPS in 3-5 business days) for that important person!

Canadian or APO/FPO orders

Order must be placed by 11:59 PM PST, 12/7/2020 for anticipated delivery on/before 12/24/2020. Valid online only; not valid in-store. Only valid on Canadian addresses or APO/FPO addresses. One address per order. Canadian Post & USPS

  • We ship to most addresses in Canada's 10 provinces.
  • Delivery to Canada is through the US Postal Service and is not traceable
  • Flat rate of $27.99.
  • Please note that addressees are responsible for all duties and customs charges on Canadian deliveries.

Military APO/FPO Addresses

  • We ship to most addresses overseas U.S. Military addresses
  • Armed Forces Africa AE, Armed Forces Americas AA (except Canada), Armed Forces Canada AE, Armed Forces Europe AE, Armed Forces Middle East AE, Armed Forces Pacific AP

UPS & USPS Standard Shipping

For the following states: IL, IN, MI, KY, WV, OH, VA, NC, SC, VA, MD, DC, PA, DE, MD, NY, NJ, CT, MA, RI, VT, NH, ME Order must be placed by 11:59 PM PST, 12/14/2020 for anticipated delivery on/before12/24/2020. Valid online only; not valid in-store. Not available to Alaska, Hawaii, APO/FPO, Puerto Rico, Virgin Islands, Canada addresses. One address per order.

  • Flat rate of $7.99

For all other states, please choose a delivery option of 2nd Day or Overnight for anticipated delivery on/before12/24/2020.

UPS 2nd Day Express

Order must be placed by 11:59 PM PST, 12/20/2020 for anticipated delivery on/before 12/24/2020. Valid online only; not valid in-store. Not available to PO boxes, Alaska, Hawaii, APO/FPO, Puerto Rico, Virgin Islands, Canada addresses. One address per order.

  • Flat rate of $19.99

UPS Overnight

Order must be placed by 11:59 PM PST, 12/21/2020 for anticipated delivery on/before 12/24/2020. Valid online only; not valid in-store. Not available to PO boxes, Alaska, Hawaii, APO/FPO, Puerto Rico, Virgin Islands, Canada addresses. One address per order.

  • Offered for orders within the Contiguous 48 U.S.
  • Flat rate of $29.99

Exclusions & Exceptions to our Delivery Guarantee

  • We partner with industry leading brands to offer a wide range of products that ship directly from said brands. Items marked Drop Ship are in stock with our vendor partners and ship directly from our partner warehouse in 3-5 business days.
  • After your order ships, delivery times will vary according to the shipping method you select during checkout and the location of your shipping address.
  • Please note: Expected shipment times specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. For example, an 'overnight' order placed on Monday may ship Wednesday and arrive at the shipping address on Thursday.