Return Instructions(By Mail)

  • Pack the item(s) securely in the original product packaging, if possible.
  • Enclose the bottom portion ("Return Form") of the original packing slip with the item. Please keep the top portion for your records. If you cannot send your packing slip, please include your order number, billing name, and address with the item(s).
  • Send the return package to the following address:
  • Bob’s Stores
    Returns Department
    160 Corporate Court
    Meriden, CT 06450

  • It is recommended that you use UPS or Insured Parcel Post for your return and that you keep the Return Tracking Number for your return package to monitor delivery status. Bob’s Stores is not responsible for items lost in transit and without proof of delivery.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.