Delivery Information



Standard Delivery Options & Rates

Bob’s Stores uses two different carriers to ensure your items arrive in the most efficient way possible. When your items are shipped via Standard Ground Shipping or 2-Day Express Shipping, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.

Our two carriers are: United Parcel Service (UPS) United States Postal Service (USPS)

In some cases, UPS will work with USPS to assist with deliveries for Standard Shipping. Under the UPS SurePost & Mail Innovations delivery options, UPS will transport the package initially, then the package will be handed over to your local USPS for delivery to your shipping destination.

Standard Shipping

  • Standard shipping is a flat rate of $7.99 & offered for shipments within the contiguous United States.
  • Allow 3-7 business days for delivery, once in transit.
  • (Due to Covid19, some deliveries MAY take longer than 3-7 days.)
  • Orders shipping to US Territories & APO/FPO addresses arrive within 2-4 weeks.
  • Orders shipping to Alaska & Hawaii will be charged $12.99 flat rate.
  • Items with certain size, weight and handling considerations may require additional surcharges.
  • NOTE -- If you choose to have your order shipped to a Post Office or Post Office Box, it will be delivered by USPS

2-Day Express Shipping

  • Offered for orders within the contiguous U.S.
  • Allow 2-3 business days for delivery via UPS.
  • Not offered for orders shipping to AK, HI, Canada, US Territories & APO/FPO
  • Flat rate of $19.99 + any additional surcharges
  • Please Note: If you select Express or Overnight shipping, your order must be received by 12:01 a.m. EST, or it will not be processed until the next business day.

Overnight

  • Offered for orders within the Contiguous U.S.
  • Allow 1-2 business days for delivery via UPS.
  • Not offered for orders shipping to AK, HI, Canada, US Territories & APO/FPO
  • Flat rate of $29.99 + any additional surcharges
  • Please Note: If you select Express or Overnight shipping, your order must be received by 12:01 a.m. EST, or it will not be processed until the next business day.

Canadian Post via USPS

  • We ship to most addresses in Canada's 10 provinces.
  • Delivery to Canada is through the U.S. Postal Service and is not traceable
  • Allow 2-4 weeks for delivery.
  • Flat rate of $27.99.
  • Please note that addressees are responsible for all duties and customs charges on Canadian deliveries.

Military APO/FPO Addresses

  • We ship to most addresses overseas U.S. Military addresses
  • Allow 2-4 weeks for delivery.
  • Armed Forces Africa AE, Armed Forces Americas AA (except Canada), Armed Forces Canada AE, Armed Forces Europe AE, Armed Forces Middle East AE, Armed Forces Pacific AP

Oversized Products Delivery & Rates

Due to size, weight and handling considerations, some products will carry a surcharge in addition to the general shipping rate.  These products will be marked as such on the product page and will display in your shopping cart with the surcharge added.

Supported Delivery Destinations

  • U.S. - All 50 states
  • Canada – All 10 Provinces
  • APO/FPO - Armed Forces Africa AE, Armed Forces Americas AA (except Canada), Armed Forces Canada AE, Armed Forces Europe AE, Armed Forces Middle East AE, Armed Forces Pacific AP
  • U.S Territories – American Samoa, Guam, Puerto Rico, & U.S. Virgin Islands

Manufacturer direct shipments & rates

We partner with industry leading brands to offer a wide range of products that ship directly from said brands. Items marked ‘Ships directly from manufacturer’  ship from our partner warehouse in 3-5 business days.

After your order ships, delivery times will vary according to the shipping method you select during checkout and the location of your shipping address.

Please note: Expected shipment times specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination For example, an 'overnight' order placed on Monday may ship Wednesday and arrive at the shipping address on Thursday.

Please note: Due to vendor restrictions, some items may not be eligible for all shipping methods. Most vendors ship via UPS Ground only, but other restrictions apply.

Carriers

We partner with a variety of reputable carriers to ensure your package is delivered in good condition and as quickly as possible. Carriers include:

  • UPS - United Parcel Service
  • USPS - United States Postal Service  (NOTE -- If you choose to have your order shipped to a Post Office or Post Office Box, it will be delivered by USPS)
  • UPS SurePost®  - UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
  • Common Carrier - Certain over-sized items can only be shipped via freight shipping or common carrier service and may require 1-2 days additional processing time before they ship.
    • When receiving these goods, please visually inspect the condition of the item before signing the freight bill. If any damage exists it must be noted on the delivery company's freight bill. In addition, please call Customer Service at 203-379-2260 while the delivery driver is still present.  At this time over-sized items cannot be shipped to Alaska, Hawaii, Puerto Rico or Canada.

For more information on different shipping method options click here.

For information on shipping large or heavy items click here.

Hazardous Materials

Certain items like fuel and lithium batteries are restricted to in-store pickup or can only be shipped via ground. They are not eligible for expedited shipping.

If you would like more information about hazardous material restrictions, please refer to the UPS list of restricted items.