Rewards Terms & Conditions


MEMBERSHIP

Membership in the Bob's Rewards Program is open to individual residents of the United States, its Territories or Canada who are at least 18 years of age, and who have a valid email account. Companies, schools, clubs, groups, organizations, or others making commercial or bulk purchases are not eligible for membership or Rewards. Customers who provide an email address in-store will be considered enrolled in the Bob's Rewards Program. Customers may also enroll in the Bob's Rewards Program online. Only Active Bob's Rewards Members are eligible to receive Rewards. Members must have at least one transaction within a 12 month period to remain active.

EARNING POINTS

Bob's Rewards Members will earn one point for each dollar spent on qualifying purchases. To receive points, Bob's Rewards Members must identify themselves with every purchase. In retail stores, Member must provide the cashier with the name, phone number and/or email address associated with their Bob's Rewards account. To earn points online, Member must provide the email address associated with their Bob's Rewards account. Qualifying purchases include all regular, sale and clearance merchandise in-store and online at bobstores.com. Qualifying purchases include gift cards and online gift certificates.

Points will not be awarded for any portion of the purchase paid for with gift cards, online gift certificates, merchandise credits or Rewards. Points are not awarded for sales tax, shipping, warranty purchases or third party services. Points will not be earned on purchases made prior to joining the Bob's Rewards Program. Points are not earned on commercial or bulk purchases. Points earned will be deducted from the points or future points in Member's account for returned merchandise, cancelled orders, cancelled lessons or guiding services.

REWARDS ISSUANCE

Active Rewards Members earn a $10 Reward for each 200 points they accrue in accordance with these program terms. Rewards will be issued within 15 days of the calendar month end to members who have accumulated at least 200 points during the calendar month. The value of the Reward issued will be determined by the points accrued. Rewards are issued in $10 increments; for each $10, 200 points will be deducted from the Member's points balance. Rewards will be valid no less than 90 days from the date of issue. Lost, stolen or expired Rewards will not be replaced. Single-use Rewards are issued to the individual member and may not be copied, transferred, sold, or shared/posted online.

REDEEMING REWARDS

Rewards may be used toward the future purchase of any Bob's merchandise purchase made online at www.bobstores.com or in-store. Rewards are not valid toward the purchase of gift cards, online gift certificates, previous purchases, shipping and handling fees, taxes, warranty service, or other services/rentals provided by third parties. Rewards cannot be used to purchase product from eBay or any other third party websites with which Bob's is affiliated. If the purchase is less than the value of the Reward being redeemed, no change or credit will be given.

Rewards have no cash value and may not be redeemed for cash or exchanged for store credit.

YOUR REWARDS ACCOUNT

Bob's Rewards Members are responsible for notifying CUSTOMER SERVICE about any changes to their Rewards account including name, address, email and phone number. If an individual member has more than one account, Bob's may merge the account into one. Any available points will be consolidated.

Points discrepancies should be reported within 21 days of a qualifying purchase. Member should email [email protected] including the transaction number, member name and phone number.

Only active members of the Bob's Rewards program are eligible to receive membership rewards. Points have no cash value.

PRIVACY POLICY

Personal information provided as part of Bob's Rewards will be governed by the Bob's Stores Privacy Policy. Click HERE to learn about how we use and handle member information.

By participating in the Bob's Rewards Program, Member agrees to receive email and/or postal mail advertising and marketing communications. Members may opt out of receiving promotional emails by clicking on the Unsubscribe link provided in every email. Members will continue to receive Bob's Rewards emails including Rewards Certificates, points balances and other Rewards program related information as long as the account is Active.

PROGRAM TERMS

Bob's Stores may, at any time, terminate the Bob's Rewards Program or change the program rules, regulations, benefits or conditions of participation, in whole or in part, without prior notice of further obligation to Rewards Program members.

Participation in Bob's Rewards Program is void where prohibited by law.

Bob's Stores is not responsible for communication errors, including distribution of Rewards Certificates, due to a change of email address or contact information.

Bob's Stores reserves the right to terminate Rewards membership and void points if it determines that a member violated any program terms and conditions or applicable laws, earned points via deception, forgery, fraud or committed any other abuse of Bob's Rewards.